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Crosby Team

Crosby Management Training combines eight core qualification and apprenticeship teams.

Our trainers are experienced professionals, offering valuable insights to our learners.

The Central Support and Commercial Development Team provides support for compliance, enrolment, onboarding, and employer engagement.

Humble Beginnings

Crosby was founded in 1997, collaborating with Walter Smith Fine Foods, primarily delivering CIPD Qualifications. We played a key role in the early days of HR and L&D Apprenticeships.

In December 2016, CEO Paul Cadman proposed the development of L&D apprenticeship standards, which have evolved significantly.

Our Directors

Paul Cadman

Chief Executive Officer

Paul is emersed in all things “apprenticeship”. He is a NAS Apprentice Ambassador, and also served as a chair of the Quality Committee for IfATE. HR Director of a Midlands based retail chain, Paul holds 5 further Directorships and is a Lead Assessor for CIPD Programmes. A former International Athlete,

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Paul Cadman

Paul is emersed in all things “apprenticeship”. He is a NAS Apprentice Ambassador, and also served as a chair of the Quality Committee for IfATE.

HR Director of a Midlands based retail chain, Paul holds 5 further Directorships and is a Lead Assessor for CIPD Programmes.

A former International Athlete, Paul still holds the UK all time fastest 10 mile record for under 23’s of 47 mins 50 secs.

Emma Horne

Associate Director

Emma is an L&D, OD, and HR specialist and has been awarded the title ‘CIPD Companion’, one of only 165 from 150,000 CIPD members worldwide. Emma originally acquired her skills in the banking & financial services sector before moving into a senior management role in a large nationwide charity. Emma

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Emma Horne

Emma is an L&D, OD, and HR specialist and has been awarded the title ‘CIPD Companion’, one of only 165 from 150,000 CIPD members worldwide.

Emma originally acquired her skills in the banking & financial services sector before moving into a senior management role in a large nationwide charity.

Emma enjoys many different sports and represents GB in Age-Group Triathlons.

Tom Bartlett

Director of Operations & Support Services

Tom began his career at Crosby as a HR Higher Apprentice studying towards the CIPD Level 5 Associated Diploma in Human Resource Management. Tom is responsible for managing the ILR Returns for Crosby as well managing the central office functions and internal HR matters. Outside of work Tom has a

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Tom Bartlett

Tom began his career at Crosby as a HR Higher Apprentice studying towards the CIPD Level 5 Associated Diploma in Human Resource Management.

Tom is responsible for managing the ILR Returns for Crosby as well managing the central office functions and internal HR matters.

Outside of work Tom has a passion for many sports and you may well see him on the Football field in his role as a Referee or in the stands at The Hawthorns supporting West Brom!

Our Senior Leaders

Hazel Cray

Chief Learning Officer

Hazel’s L&D career started in 1991. Her experience spans private, public and third sector organisations in manufacturing, logistics, automotive, retail, environmental and facilities management industries as well as trade association and charitable organisations. A previous CIPD Level 7 student of Crosby Management Training, Hazel is a Chartered Member of the

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Hazel Cray

Hazel’s L&D career started in 1991. Her experience spans private, public and third sector organisations in manufacturing, logistics, automotive, retail, environmental and facilities management industries as well as trade association and charitable organisations.

A previous CIPD Level 7 student of Crosby Management Training, Hazel is a Chartered Member of the CIPD and in 2011, set-up a niche L&D Consultancy business focused on digital learning technologies which she still directs.

In her spare time Hazel enjoys watching live theatre, comedy and music, spending time with family and friends and the odd game of pool.

Denise Lightfoot

Chief Learning Officer

Denise has over twenty-five years of experience in finance, higher education, training and apprenticeships having taken senior roles in private, not-for-profit and public sector organisations. Her areas of expertise include the design, delivery and assessment of academic and apprenticeship programmes meeting all legislative, funding and compliance standards. Her depth of

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Denise Lightfoot

Denise has over twenty-five years of experience in finance, higher education, training and apprenticeships having taken senior roles in private, not-for-profit and public sector organisations. Her areas of expertise include the design, delivery and assessment of academic and apprenticeship programmes meeting all legislative, funding and compliance standards.  Her depth of experience, knowledge and understanding ensures a memorable client learner journey, proactive promotion of lifelong learning and encouragement and motivation of others to be the very best version of themselves.

Outside of work, Denise spends quality time with her family and friends, and enjoys reading and taking bracing walks along the North East coastline whatever the weather.

Our Wider Colleagues

Our wider team of colleagues running the operations and delivery of our apprenticeships and qualifications all with exceptional backgrounds, accreditations, and a common goal of success for our learners.

Our Governance Board

Our Governance Board consists of; two non-executive directors, Sarah Meddings and Tammie Harwin. One colleague governor, Katie Barnes, and one employer representative governor, Lauren Guthrie.

Our Values

We have six core values, developed by our own colleagues, which are central to everything we do

We are…

  • Passionate about our purpose
  • Committed to quality
  • Authentic, ethical and accountable (for our behaviours and results)

We…

  • Evolve, innovate and learn at pace
  • Trust each other and work as a team
  • Enjoy what we do, are always positive & have fun

Company

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Qualifications

  • Apprenticeships
  • Other Qualifications

Contact details

  • 01902 837452
  • info@crosbytraining.co.uk

Social links

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Registered in England and Wales:

The Technology Centre, University of Wolverhampton Science Park, Coxwell Avenue, Wolverhampton, WV10 9RU

Registered Number: 03480971
© 2026 Crosby Management Training Ltd
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